Sometimes my research gets cut short due to really poor experiences shared by owners for a company and its products, and this is one of those cases. I wasted my time creating the basic information first before doing the reseach for some strange reason this time. Never again.
Sweet ZZZ Mattress Pros
Some quick thoughts include:
- There is no live chat option. I have found live chat to be very helpful on other websites so this is a strike against.
- There is no email address or phone number listed. There is a form to submit for a callback, but this just has the feel of a company hiding behind a website.
- There is no address listed on the Contact Us page.
- The checkout (shopping cart) has a less professional feel to it compared to most of the competition. The company accepts Amazon and Google pay.
- Expect to pay 9% sales tax.
- The website claims that there are 3,721 (as of January 30, 2021), yet I cannot find any comments, complaints, or… anything in BBB, Consumer Affairs, Consumer Reports, Reddit, etc. And the big “review” YouTube channels don’t have reviews on this company. Yet 3,721 reviews on sweetzzzmattress.com eh? This is FISHY!
I don’t have a good feeling about this company so it is not a company that I would purchase anything from. Please let me know if you have any experience with them to help me figure them out.
According to Bill at Reddit (a guy whose opinion I trust) states that Sweet Zzz is manufactured by Brooklyn Bedding. So this might be a drop shipping operating. This means it could be a teenager in his/her parent’s basement haha.
You may as well go straight to brooklynbedding.com since they have a massive factory pumping out mattresses for many other companies. So they must be doing something right.
Brand Highlights:
- 100-day trial
- They offer two models; Hanna Hybrid and Nature Novel Latex
- Firm, medium-firm, and medium-soft
- Lifetime warranty
- They donate 1% of every purchase to ‘For the Planet’
- Free delivery in the US via FedEx
- OEKO-Tex and CertiPUR-US certification
- GOTS certification ensures organic and high-quality products
- USA-based products
Brief Introduction of Sweet Zzz
The eco-friendly brand manufactures non-toxic and luxe models that feature natural products that are OEKO-Tex and GOTS certified.
Sweet Zzz was established in 2013 in California, US. The company may just be a rebranding product from Brooklyn Bedding.
They claim to donate 1% of every purchase to ‘For the Planet’ to ensure a greener planet, which is awesome.
Shipping is via FedEx for free through the US. Typically, shipment takes anywhere between 7 to 21 business days to reach your curbside. Customers can benefit from white-glove delivery by paying fees for complete setup and the removal of the old mattress.
Types of Mattresses
Sweet Zzz manufactures two kinds boasting varying materials and firmness.
Hanna Hybrid
Hanna Hybrid is 14 inches thick consisting of two layers.
The top comfort layer is 6-inches and manufactured from Eco-foam. This soft layer may conform to your body to help relieve back pain. It includes silica that ensures it’s naturally fire retardant. Moreover, the hybrid is CertiPUR-US certified so it should be free of ozone depleters and harmful chemicals.
Underneath the comfort layer rests an 8-inch Ascension encased coil system. The mattress boasts 880 individually encased coils that ensure your sleeping surface is balanced appropriately. The coils provide a medium-firm feel.
Pros
- Potential longevity and sustainability
- Temperature-regulation
- Low motion transfer
Cons
- Hanna hybrid is heavy and challenging to move
- The medium-firm may not suit users seeking a plush firmness
- Stomach sleepers may experience unnatural spinal alignment
- Longer than average shipping times
- Small company with no information on BBB, Consumer Reports, and Consumer Affairs and very little anywhere else
Natures Novel Latex
Coming at 12-inch, Natures Novel Latex model consists of two organic layers.
The top comfort layer of the Natures Novel Latex is 4-inches of Talalay latex. It comprises latex cells that are 50% larger to encourage air circulation and temperature regulation.
The natural and organic materials provide hypoallergenic features so people with allergies and asthma might enjoy an undisturbed night’s sleep.
Underneath the Talalay layer is a 7-inch Eco-Latex foam layer that boasts a blend of Dunlop latex. The natural Talalay latex is hypoallergenic and encourages air circulation.
Sourced from rubber trees, this eco-friendly model contours to your pressure points to relieve pain. The latex is Oeko-Tex certified to ensure the is free from harmful substances, It has two firmness options; firm or medium-soft. Depending on your sleeping style, you may choose a mattress with a firmness rating of 6 or one with a rating of 8.
The natural cotton and wool in the cover are installed with temperature regulation features a claimed optimum body temperature throughout the night.
Pros
- Cooling gel feature that encourages air-circulation
- Naturally mold, dust mite, and mildew resistant
- The latex material is durable and sturdy
- Decent motion isolation
Cons
- Heavy and difficult to move around
- Those looking for a plush sleeping surface may not like this mattress
- Stomach sleepers may experience discomfort
- Longer than average shipping times
- Small company with no information on BBB, Consumer Reports, and Consumer Affairs and very little anywhere else
| Size (US) | Dimensions (Inches) | Cost (US$) |
| Twin | 38 x 75 | $399, $779 |
| Twin XL | 38 x 80 | $429, $899 |
| Full | 54 x 75 | $559, $999 |
| Queen | 60 x 80 | $649, $1099 |
| King | 76 x 80 | $849, $1399 |
| Cal King | 72 x 84 | $849, $1399 |
| Back | Stomach | Side | Combination |
| Cradles your pressure points | Unnatural spinal alignment | Balanced support | Pressure-relief |
| Pleasant support | Too firm | Even distribution | Proper spinal alignment |
Buying Experience at Sweet Zzz
Shipment, Delivery, and Returns
Sweet Zzz delivers bed-in-a-box mattresses through the US, with the exception of Hawaii and Alaska, and Canada. Those living in the US get free delivery; however, Canadian residents have to pay a shipping fee of $150.
Once you place your order, Sweet Zzz ships from its warehouse in 5 to 8 business days. From there, FedEx picks up your shipment and delivers it to your curbside in an additional 2 to 13 days, depending on your ZIP code. You will receive a tracking number via email that allows you to track your shipment.
White glove services are available with an in-home setup for $149, which seems pretty standard. Plus, you can get your old mattress removed for $199 (Ouch, purchasing both options greatly inflates the cost. How about just do it yourself and use the save money to buy a better mattress!).
In case you don’t like your yours, you can expect a full refund within the 100 days free trial period.
If you decide to punt it during the trial period they will donate it to the nearest local charity. If a local charity cannot be found the company will pick up the mattress and recycle it.
Warranty and Trial Period
A 100-days risk-free trial period, which is average at best for a bed-in-a-box company.
They also have a lifetime warranty that covers all craftsmanship and manufacturing defects. In case of a defect occurrence, the mattress may either be repaired or replaced with a new one.
Helpful Information
Are They Eco-friendly?
They are manufactured with organic and natural materials. The wool and cotton used are obtained from renewable resources. Plus, the rubber used is harvested without harming any trees and haveCertiPUR-US, OEKO-TEX, and GOTS certifications.
What Does CertiPUR-US Certification Mean?
CertiPUR-US certification means it should be free of prohibited phthalates, ozone depleters, and other harmful chemicals and materials.
Do Sweet Zzz Mattresses Off-gas?
The two mattresses contain the typical ‘new bed smell’ on arrival. However, it is neither harmful nor does it persist for long longer than similar models sold by other companies. Most often the smell dissipates within 48 hours.
What Material is used for Fire Retardant?
Natural wool and silica used in both models make them naturally fire retardant.
Do They Sleep Hot?
The materials used promotes air circulation, but I have not found enough information to have an option.
Are The Hybrid and Novel Hypoallergenic?
The brand utilizes organic and non-toxic materials to manufacture mattresses that are naturally dust, mite, mildew, and mold resistant. These are antibacterial and antifungal, which should make them good for those suffering from allergies.
Can They Be Placed on Adjustable Bases?
The Hybrid and Novel can be used on adjustable bases.
Should You Use a Protector?
Although it’s not vital, customers are recommended to purchase a protector as well. That way, you can rest assured no fluids, stains, and bodily fluids harm your mattress. Moreover, it increases its lifespan.
Conclusion
Scott’s opinion: Run
