Tuft & Needle Review, Pros, Cons, Complaints, and Ratings

Brand Highlights:

  • 100-night sleep trial period
  • Top-notch models for super affordable prices!
  • Models include Tuft and Needle original, mint, and hybrid types 
  • Manufactured in the USA.
  • Ten years of warranty
  • Free delivery all over the US 

The below is not a very good review (there are not many legit reviews on YouTube) and if you want the important information just skip to the last minute at the 8:00 minute mark. She is a fan after one month, though it is taking time to soften up.

Types of Products


Tuft and Needle Original:

The Original is a 10-inch thick foam model made of two proprietary foam layers for exceptional comfort and support. The top layer offers a memory foam’s resilience and plushness while enhancing comfort with its breathable properties. It contains cooling gel and wicking graphite molecules to improve air circulation and mitigate heat retention. Moreover, it also effectively absorbs motion to support co-sleeping with partners, kids, and pets.

If you really want one of these you can get it delivered to your door in a couple of days.

Next is the 7-inch support layer made of high-density foam to add durability and stability to the entire structure. It also prevents premature sagging and indentations for long-lasting use. 

The mattress is wrapped in a super cool polyester cover for improved airflow, making the sleep area suitable for hot sleepers. 

  • Excellent motion isolation
  • Very good conformity, essential for relieving sore joints
  • good back support
  • Cool and comfortable

Works well with most bed frames and bases

  • Minimal edge support, making it risky for elderly and children
  • Single firmness level 
  • Unsuitable for stomach and heavyweight sleepers

Considering another company? Check these out:

Tuft and Needle Mint

It offers all the goodness of Tuft and Needle Original but takes it to a whole new level with an additional 1-inch foam layer and all-natural cooling technology. 

The 12-inch, all-foam has a medium comfort level to support heavyweight side sleepers. While this is thicker, it’s softer and breathier for a luxurious sleep time. 

The mattress top features 3-inches of patented Adaptive foam for resilience, bounce, and cradled support. It contains 30% extra graphite gel for improved temperature regulation and cool comfort.

Next is another layer of 2-inch Adaptive foam with ceramic gel to enhance airflow and wick away excess heat and moisture. It also provides a smooth transition from a soft top to a dense foundation. 

Last is the 6.5 inches of high-density foam for stability and longevity. The entire mattress has reinforced foam edge support to prevent accidents. Moreover, the elegant charcoal grey cover offers antimicrobial properties for a safe, hygienic sleep area.

  • Perfect contouring for a body-hugging support
  • Zero motion transfer
  • Optimal cooling ideal for hot sleepers
  • Thick and durable
  • Substantial edge support
  • Perfect for those who share a bed
  • Comes in medium comfort level only
  • Back and stomach sleepers may experience discomfort

Tuft and Needle Hybrid

It brings the best of both the mattress types: foam and innerspring bed. This 12-inch contains five layers of foam and a layer of spring coils. Designed typically for the stomach, side, and back sleepers, the mattress has a classic bounce and sturdy support. 

Its 2-inch thick top layer offers plush comfort to contour sore muscles and aching joints to rejuvenating sleep. Packed with cooling graphite gel, it effectively maintains the sleep temperature.

Next is a 1-inch transition coil layer to enhance the resilience of the top layer, so that stomach sleepers don’t experience sinkage and misaligned spine. Again you’ll find another layer of 1-inch foam designed to absorb motion for undisturbed sleep. It makes it suitable for those who share a bed with partners, pets, and children. 

The support core is made of 6-inches of pocketed coils for an exceptionally responsive surface. Combination sleepers will find it easy to toss around the bed without any stuck-in feel, while the individually wrapped coils will mitigate the motion transfer.

Last is a 1-inch of HD foam layer for stability and motion absorption. This mattress’s medium-soft firmness works in favor of most sleeper types while offering them a cloud-like comfort.

  • Quilted pillow-top for extra plushness and slow breakdown time
  • Offers the best of foam and spring mattresses
  • Works well for most sleeper types
  • Multiple layers offer exceptional pain relief
  • Minimal motion disturbance
  • Reinforced edge support
  • Maximum spinal alignment
  • Buoyant and bouncy
  • heavy sleepers may experience sinkage
Back StomachSide Combination
Evenly distributed, pleasant support Foam sags around the hips and shoulders A little too  firmComfortable
Pressure-reliefUnbalanced support Balanced support Soft yet firm
Amazing pressure relief Unnatural spinal alignment A little uncomfortable  
SizeDimensions Cost
Twin39 x 75 x 12350595895
Twin XL39 x 80 x 12395645995
Full52 x 75 x 124958451295
Queen60 x 80 x 125959951495
King76 x 80 x 1275011451745
Cal. King72 x 84 x 1275011451745


Tuft and Needle offers their customers to choose between two different types of pillows; original foam pillows and down alternative pillows. 

The former pillow is manufactured from a combination of high-quality micro polyamide and polyester. Its soft cover encases plush foam that adapts and contours to your head, allowing your neck, shoulders, and head to relax. Plus, it has graphite and cooling gel installed in it, both of which ensure you don’t sweat through the night.

As for the latter, those pillows use up polyester to be packed inside a soft, cotton cover. These pillows are available in a plethora of cute, aesthetic shades. 

In the pillow review below the wide did not like the pillow as it was too thick for here. The husband thought it was ok and is going to keep it. After a few nights, he thinks he sleeps better with it.


Moving onto their beddings, Tuft and Needle makes sure they’re not behind in any department. From their duvet to their blankets, this brand puts their day and night to enhance your sleeping experience. 

The company makes three types of sheets; percale sheets, jersey sheets, and linen sheets. The first one provides you with a cotton-ish feel, whereas the second is a knitted sheet. The last ones are fabricated from super sustainable, 100% linen. Moreover, you can find these sheets in an array of attractive colors. 

Other than sheets, you can find cozy duvets as well. These, too, come in various materials, including; down duvet, down alternative duvet, percale duvet cover, percale sham set, linen duvet cover, and linen sham set.

And now, with the chilly winds, you can enjoy their super soft and warm blankets or quilts as well!

Buying Experience at Tuft & Needle

Tuft and Needle deliver all their products through FedEx Ground. Typically, your shipment takes anywhere between three to seven business days. Once you choose whatever you want to purchase ad checkout, Tuft and Needle tell you an estimated time for how long it will take to deliver your product. 

If you order multiple products, they’ll be shipped to your house separately. Moreover, there’s a chance your order might take longer to reach you if a holiday jumps between your delivery time.

With the Covid-19, since businesses are short on staff, a possibility of delay in delivery is present.  

Once you receive it, you’ll see that the mattress is wrapped in a plastic cover enclosed inside a large cardboard box. Plus, the delivery is free in all US continental states! 

However, they are heavy. The last thing you want when upgrading your sleep quality is pulling a muscle from intense lifting, we recommend you get someone to help you out. Once you’ve got it inside, you can easily remove the box, cut off the plastic, and place it atop your bed frame.

To further ensure their customers are 100% satisfied, Tuft and Needles allows you to enjoy a 100 days trial period where you can decide whether you like the mattress or not. 

A bonus is their 10 year warranty period that covers all kinds of manufacturing faults. If you are not enjoying the mattress, you can return it and get a refund.

All in all, Tuft and Needle provides their customers with hassle-free and friendly policies.

Tuft & Needle The Company

If you’ve been looking online for bed-in-a-box mattresses, you must have come across Tuft and Needle multiple times during the research. This popular brand offers high-quality solutions to all your sleeping problems!

From luxe mattresses that reinvent your sleeping experience to comfortable pillows that ensure the perfect body alignment, there’s not much from the sleeping world you won’t be able to find here. But that’s not all! Tuft and Needle manufactures soft sheets, duvets, and blankets as well.

The high-quality foam used to create every single Tuft, and Needle mattress ensures your sleeping experience rockets. After all, the company pays close attention to its craftsmanship!

Since 2012, the company has been using first-rate foam from their textile mill in Carolina. In 2012, on the 19th of July, friends Daehee Park and John-Thomas Marino decided it was time for a change.

After their search for a comfortable yet cheap option proved to be elusive, they decided to make one themselves. Now they sell thousands of each day while having headquarters in Phoenix, Arizona. 

After three years Brian Frey still likes his Tuft and Needle foam mattress and he sleeps in all positions, stomach, side, and back. He finds it a little hot and heavy. He took the cover off, which is a no-no. It is a good unbiased review so check it out.

Tuft and Needle delivers their mattresses right at your doorstep for free in all 48 contiguous states. These mattresses are neatly roll-packed to arrive at your house anywhere between 5 to 7 business days. Besides, you get a 10-year warranty that ensures you don’t have to worry about any manufacturing defects!

Common FAQs

Q1. Are Tuft and Needle mattresses toxic?

Ans. The foam is certified by CertiPur-US. This means you aren’t laying on harmful toxins. 

Q2. Should I flip the mattress?

Ans. No, you shouldn’t. You can, however, rotate it. 

Q3.  Do Tuft and Needle mattresses come with a distinct smell?

Ans. Just like every other foam, the mattress may contain a smell. However, the reviews show that the smell doesn’t linger. 

Q4. Is there a trial period for trying Tuft and Needle products?

Ans. Yes, a 100 night free trial period where you can decide whether you like the product or not. 

Q5. Does it require a box spring with it?

Ans. Nope. It’s unnecessary to get one.

Q6. What if I don’t like it?

Ans. You can always send it back during the 100-night free trial period and get a refund. 

Common Complaints

With pros come cons, and with a large number of sales from a large company comes complaints. This well-known company fabricates bed-in-a-box mattresses that most people love.

Tuft and Needle show on their website- show that 95% of their customers keep the mattresses.

TIP: I have found many of these companies that are not posting negative comments that are filed with the company. So I am HIGHLY dubious of any review ratings on the company websites.

But to ensure you make an unbiased decision, we’ve added a common complaint section.

Since these models come without the temperature regulating feature, people might find it uncomfortable and too hot to sleep in.

Not just this, but some people found that the Mint and Hybrid are hot as well. However, the graphite and cooling gel help cool down the mattress somewhat. 

Another super common complaint with Tuft and Needle mattresses is that they are too firm. Many consumers said that despite being called ‘medium-firm, it felt uncomfortable to sleep all night on.

However, The company worked on this complaint, and after 2016 the company improved its comfort technology. 

But everyone’s personal preference can be different. I have been researching a lot of companies and I have found many cases where complaints about being too firm have almost the same number of complaints saying it is too soft.

I guess that is a strong arguement to test run a mattress in a store.

Considering these are all-foam, they are bound to come with the same odor. However, most of the people didn’t find any lingering smells because of its breathability. 

If you’re someone who weighs above 230 pounds, there is a decent chance are you might not feel comfortable. Heavier customers wrote that they ended up with back pain, so we recommend you think hard before making a purchase.

Last but not least, there were some shipping complaints as well. Despite an overall 4 star review, some customers mentioned a sufficient number of issues with the 100-days trial period.

However, a good way to better avoid potential issues is to order directly from Tuft and Needle as many of the problems were from reseller purchases.


Tuft and Needle seems to provide quality products that are on the affordable scale with competitive pricing, decent warranty, and trial period, decent return policy with some challenges in the return process.

It seems like an ok company to purchase from, I am still doing research on this company and I will update this article with my findings.

If you have purchased their products and wish to share your experience please contact me and I will add them to the website to help others in their quest for a good mattress buying experience for a quality product.

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